User related smart variables don't seem to work

[Alin Oana]

I am trying to create an automation for confluence pages and trying to get the user information using the available smart variables:

{{user.fullName}}

{{user.emailAddress}}

{{user.accountId}}

{{user.publicName}}

Unfortunately, none of these variable returns anything.

I was trying to pass them directly in a variable or just log them. 

They are always showing empty. 

The users triggering the automation is logged in. Plus, in the automation log I can see the name of the user who trigger it.

Why the smart variables are not working?

Thanks

PS: other smart variables like {{page.id}} or {{space.key}} are working fine

[Marc - Devoteam]

Hi @Alin Oana 

As @John Funk  mentioned please show your rule.

1. images that show your complete rule.

2. images showing the details of any relevant actions/conditions/branches.

3. images showing the Audit Log details for the rule execution.

What is the purpose of the automation creating a page or getting information from a page, what is the information you are trying to use/get?

[John Funk]

Hi Alin - If you could share a screenshot of the rule, that would be helpful.