User Guide to Confluence via Rovo to JSM FAQ

[george_bullock]

We have a bulky user guide in PDF which I want to convert to multiple how to guides in JSM (maybe badged as FAQs) using Rovo to help me.

Anyone gone down this path ?

[Nikola Perisic · Accepted solution]

Hello, yes @george_bullock 

I've done this with first asking the Rovo chat to convert the PDF to multiple how to guides. After that I asked it to create a page in Confluence and it did that.

[george_bullock]

Thanks Nikola

and I assume you can expose as How to Guides through standard JSM functionailty

[Nikola Perisic]

@george_bullock 

You can, but that Confluence space needs to be connected to your JSM through Knowledge base feature

[george_bullock]

cheers

[george_bullock]

@Nikola Perisic 

When you had Rovo convert a PDF into smaller chunks - "multiple guides", do you need imbedded meta data from the monolith guide for Rovo to correctly create the smaller guides.

When you loaded into Confluence does JSM need meta data in each smaller guide to correctly have it appear in a JSM Search or FAQ.

I am imagining a User will ask a question and the search will get the best matching Guides.

e.g.
"I want to know how to setup an Authenticator for the Platforms MFA"

[Nikola Perisic]

Hi @george_bullock 

As I am not aware how PDF meta data works, this article might help you out: https://www.eficode.com/blog/how-rovo-agents-can-unlock-value-in-your-atlassian-suite#:~:text=The%20Agent%2C%20powered%20by%20LLMs,potential%20of%20Agents%20across%20industries

[george_bullock]

Sorry when I said Meta Data I probably just means data e.g.

User Guide (200 pages)

Section 1 "How do I register for XX Portal?"

then the next 5 pages relate to the Registration

Then Next Section
Where do I find information for my application?

With Following Pages relating to User navigation of the Platform