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Unable to open PDFs on mobile.

Stacy Schauls
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I'm New Here
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October 28, 2022

When using the mobile application, pdfs added to the page using the macro do not open. Clicking on them does nothing.

 

I have seen bug reports for this going back to 2020, but it seems nothing has been done. What gives? Anyone else have this issue?

1 answer

0 votes
Alex Koxaras -Relational-
Community Champion
October 29, 2022

Hi @Stacy Schauls and welcome to the community,

Have you check the log files? If this is a bug affecting a few users, then I do not see it fixed immediately.

Stacy Schauls
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 31, 2022

This affects many users, and I have seen bug reports going back to 2020 regarding this issue: https://jira.atlassian.com/browse/CONFCLOUD-69008

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