Unable to login

[huberyfang]

I keep reporting this error when logging in

[huberyfang]

Hi @Daniel Ebers  @KAGITHALA BABU ANVESH 

This problem is caused by my windows hosts configuration and Nginx proxy will change the login request interception. After I reset the windows hosts configuration and proxy, it was resolved.

Thanks again for your help.

Regards,

Huberyfang

[KAGITHALA BABU ANVESH]

As Daniel Suggested , Password may wrong or  if you supplied password wrong for 3 times , by default Confluence asks to enter "Captcha".

Hi IF you using "Username" and "password" which saved from browser cache.

Clear Browser History and cookies.

Please enter password manually.

If you use LDAP authentication , please recheck is your password changed recently due to password policy. 

[huberyfang]

Thanks for your help, this problem is solved.

Regards,

Huberyfang

[Daniel Ebers]

Hi  @huberyfang

this is very hard to diagnose from community (without access to your server).

On first sight this suggests the password supplied is wrong.

There are indeed situations where this could result from an upgrade:
https://confluence.atlassian.com/confkb/no-users-are-able-to-log-into-confluence-after-an-upgrade-840699439.html

Did you upgrade previously?

Regards,
Daniel

[huberyfang]

Hello @Daniel Ebers 

Thanks, this problem is solved.

Regards,

Huberyfang