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Unable to edit my pages which I created 2 years back

Sharma_ Navin Kumar September 23, 2025

I am unable to edit my page which I had created 2 years back, It shows me being the owner but I cannot edit or export some of the giffy images which I had created and inserted into it. 

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Valerie Knapp
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September 23, 2025

Hi @Sharma_ Navin Kumar , thanks for your post.

Is the license still active for Gliffy? If you aren't subscribed to the app anymore, it might be that the diagrams become view-only.

Sharma_ Navin Kumar September 23, 2025

If I create a new page, I am able to access the Gliffy tool and create one and also I am able to see the page edit option available for my very recent pages I have created. So from active license user, I should definitely have an active else I wouldn't have been able to use the tool for new page or edit one. I am from GE Healthcare employee, so I guess it must be enterprise level license procured by for the developer in the organization.

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