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Unable to deploy "Atlassian Confluence Audit (via Codeless Connector Platform)"data connector.

Hasan Fakher
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November 6, 2025

I am unable to deploy "Atlassian Confluence Audit (via Codeless Connector Platform)"data connector.

Getting following error message:

Connectivity check failed. ConnectorId: ConfluenceAuditCCPPolling028dnd73-dj72-8dh3-8d73-10923373uenc, Status code:Unauthorized, Message:Call failed with status code 401 (Unauthorized): GET https://companyname.atlassian.net/wiki/rest/api/audit?startDate=1762495505090&endDate=1762495805090

I have created a service account on admin.atlassian.net. I have given service account "App Admin" permission to Confluence and Jira. I have also created an API Token on the service account and granted it read:audit-log:jira/read:audit-log:conflence scope.

When I go to "Atlassian Confluence Audit (via Codeless Connector Platform)" data connector on Sentinel and click on add organization, it asks for 3 details - organization url, service account email, and API Token. I am providing these details and made sure that service account have correct permission but I am still getting the error message that I have shared above.

Can someone please advise.

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