Unable to add Users to Space Permission as individual User

Ranganath HV Gowda
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 14, 2023

I have confluence Space ABC & I have provided permissions to 10+ groups and 100+ users individually with required permissions.
Now I am trying to add couple of users as "Individual Users", but the permissions page exists the editable page.

Users are available in the Individual Users search option, when user is selected and clicked on Add, the permission exists and the users are not added.

Users whom I am trying to add Individually are already part of groups which are permissioned and adding them individually to provide more permissions on the pace.

1 answer

1 accepted

0 votes
Answer accepted
Ivan Lima
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 14, 2023

Hi @Ranganath HV Gowda, since you mentioned 10+ groups and 100+ users, you might have exceeded the maxParameterCount. The article below explains how you can check that in the logs and work around it, which should be primarily through groups.

https://confluence.atlassian.com/confkb/it-s-not-possible-to-add-user-group-permissions-to-a-space-with-hundreds-of-existing-users-and-or-groups-1021220917.html

For reference, there is also an open bug in the Atlassian ticket system related to this: https://jira.atlassian.com/browse/CONFSERVER-78120.

Cheers,
IL.

Ranganath HV Gowda
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 2, 2023

Hi @Ivan Lima - I accept it, as it was my general understanding on user permissions at space level.

I always recommend space administrators to manage users through groups instead of adding them individually.

Unfortunately space administrators forgets to manage space permissions when it comes to add/remove users.

Thanks :)

Like Ivan Lima likes this

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events