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Unable to access thr page

Sreeraj S Menon
June 13, 2026

Untitled.jpg

How to fix this.. 

3 answers

1 vote
Arkadiusz Wroblewski
Community Champion
June 13, 2026

Hello @Sreeraj S Menon 

Lately I seen here on forum a couple "Unexpected" maintenances questions related to yours.

Atlassian doing them mostly at night hours and only when they literally need them.

Mostly they take at highest 15 minutes so I wouldn't worry Here, just have little patience.

Best 

Arkadiusz 🤠 

1 vote
Evgenii
Community Champion
June 13, 2026

Hi, @Sreeraj S Menon 

If there is no incident (and there is no at current moment) this error can be caused by next reason - your account can be deactivated and already deleted. 

Do you have free tier of account? 
You received letters from Atlassian about account deactivation?
If yes, when it happened?

If no, and you're sure, it's Atlassian side problem, since this is a community forum and not Atlassian's support channel, you'll need to raise the support ticket yourself at support.atlassian.com. The community can't access your account details.

0 votes
Marcel
June 13, 2026

Hi Sreeraj, 

do you know the configuration of the Identity provision?

My first intention would be: 

  • identity provider settings changed
  • Policy changes (IP-Regulations) 

I hope that this brings you along. 

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