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Unable to access applioaction

Carlos Palma
Carlos Palma
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November 16, 2023

When we try to login, we get the below error. 

 

"Sorry, you can't retrieve your password as no email service has been configured for Confluence. Please contact your administrators for assistance"

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Trudy Claspill
Trudy Claspill
Community Champion
November 16, 2023

Hello @Carlos Palma 

Welcome to the Atlassian community.

Are you successful in logging in to Atlassian Cloud itself?

https://start.atlassian.com

From there can you access your Confluence Cloud instance?

 

Is any user able to login to Confluence?

 

Are your Organization Admins able to access your Confluence instance?

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Confluence
Confluence
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

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