Trouble Update license key on new server

[Sara Spence]

Hello

We installed a new server recently.  The full Confluence directory and its files were all copied to the new server.  When we try to connect to the old database with the license key, we get the error message 

Can't reach database server or port

SQLState - 08001
java.sql.SQLException: No suitable driver found for jdbc:postgresql://192.168.10.200:8090

Our system is set up with c: drive first which contains the operating system and program files.  The database files sit on a separate drive (e: )  

It looks like we are missing a step to direct the application to our own database.  How can we fix this?

[Shannon S]

Hello Sara,

Welcome to Atlassian Community. It's nice to have you join us!

It sounds like you're running into the same issue on this knowledgeable article:

• PostgreSQL: "java.sql.SQLException: No suitable driver found" 

Entering the wrong JDBC URL syntax will also throw the same error, as illustrated in this example below where http:// protocol is accidentally specified when copy & pasting the hostname.

As for where to direct the application to your database, see Migrating Confluence Between Servers. I believe that steps 6 through 8 should help you with that.

Let me know if you have any trouble.

Shannon