Trouble Ticket creation

[Lookman]

Can a Confluence Support engineer please reach out to me in regards to creating a case for my migration issues.

[Earl McCutcheon]

Hi @Lookman ,

I updated the priority of your existing support request with our Confluence support team at the following link:

• https://getsupport.atlassian.com/servicedesk/customer/portal/14/CSP-320050

One of our engineers should be in contact with you shortly to help sort out the errors you are running into.

Regards,
Earl

[Brant Schroeder]

@Lookman Have you submitted an issue to Atlassian here https://support.atlassian.com/contact/ ?   If you are not able to submit and issue to support I can escalate your issue here in the community.

[Lookman]

Thank you. Can you please escalate my issue. I am having some upgrade issues with Confluence 5.7.3 to cloud. I preformed my upgrade to 5.10 and nothing works.

[Brant Schroeder]

Ok, I have escalated to Atlassian.  It can take a little while for them to answer in the community.  You should also take a look at this as it explains what they support in regards to migrations https://www.atlassian.com/migration/help 

You should also take a look at the migration guide if you have not already done so. https://www.atlassian.com/migration/plan/cloud-guide#atlassian-team