Trouble Restoring a Confluence Export

[Jonathan K]

I am trying to restore a confluence site that I had to get access to my backed up materials. I try to follow the instructions by going to Settings->Import Spaces->Import Your Space Export. It uploads and reaches close to the end of the progress bar and states:

To be clear I have a fresh, paid standard cloud subscription.

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You could also be out of memory

I have 64GB of ram available, I opened a new tab, refreshed the new page and tried coming back later

Here is the descriptor file from the backup. I am restoring to a new cloud instance. The backup is 8GB in size.

exportDescriptor.properties file

#Mon Oct 01 09:38:25 UTC 2018
source=cloud
buildNumber=6169
createdByVersionNumber=1000.0.0-cb08d63037c
ao.data.version.com.atlassian.mywork.mywork-confluence-host-plugin=1000.1.6
ao.data.version.min.com.atlassian.confluence.plugins.confluence-space-ia=5.0
timezoneId=America/Los_Angeles
exportType=all
createdByBuildNumber=6452
backupAttachments=true
defaultUsersGroup=confluence-users
ao.data.list=com.atlassian.mywork.mywork-confluence-host-plugin, com.atlassian.confluence.plugins.confluence-space-ia
ao.data.version.min.com.atlassian.mywork.mywork-confluence-host-plugin=1.1.30
ao.data.version.com.atlassian.confluence.plugins.confluence-space-ia=1000.0.33

Hopeing someone can help?

[Fabian Lim]

Hi @Jonathan K

II suggest you go through the troubleshooting options in this article: https://confluence.atlassian.com/doc/restoring-a-space-152036.html

I hope it helps

[Jonathan K]

The problem (answered by support) is there is a magical 200MB limit placed on restore. It seems that perhaps atlassian has scale issues on the back end for restore. I am trying the restore now but it will take eight hours to determine if this fixes the issue. I will post once completed.