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There was an error during export space

pradeta_akbar
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July 29, 2025

Hello Atlassian Support,

I'm trying to export a Confluence Cloud space (key=LTEHomeMig) to a zipped XML file, but the export fails immediately with the following error:
"There was an error during export."

Screenshot at Jul 28 17-26-45.png

Here is the Trace ID: ea0018c4c2d94c1ea6e923aa1ba48a5a

The export completion shows 0% and no progress is made.

I've tried multiple browsers and reduced the export scope (including removing attachments and comments), but the issue persists.

Can you please investigate this trace and advise next steps?

1 answer

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Staffan Redelius
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July 29, 2025

Hi @pradeta_akbar and welcome to the Community!

Have you checked that you have the permissions to export the space and that no pages are hidden or restricted from export?

If you go to Space settings -> Content you can check if any pages are restricted.

Can you export other spaces in Confluence?

Let me know if this helps!

Best regards,
/Staffan

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