The left navigation tree just shows "Loading..."

[Scott Floyd]

Any clue why the navigation menu will not load?  It loads sometimes.

I really wish that menu was a static menu and would not reload every time you go to a new page.

Mainly I am wondering if others have this issue. In Chrome, latest version.

[Tinker Fadoua]

Hi @Scott Floyd 

Did you try other browsers? How about accessing the Confluence site from another computer?

Please let me know the steps you already tried when you faced this problem

Best,

Fadoua

[Scott Floyd]

Hi, yes Firefox works fine. But I work primarily in Chrome. Every couple days of using on Chrome it gets a 404 error and I have to clear the cache and relaunch the browser. Other co-workers have to do the same thing. 

I suppose I will just use Firefox, but this does not seem like an acceptable solution when using one of the most used browser (chrome).

Thank you for your response.

[Tinker Fadoua]

Has this been happening since you started using Confluence Server? If not what is the most recent change that could have triggered this behaviour? When I say change I mean either an upgrade or a change at the application or server level

[Scott Floyd]

The menu issue just started recently. The other issue has always happened. 

I might try to contact whoever administers the server, I have no idea what might have been done recently.

Thanks again.

[Tinker Fadoua]

What version of Confluence are you using?

[Scott Floyd]

The about info shows: 

Confluence 7.19.8

Thanks