The calling user does not have permission to view the content

[Levinsam_com]

Hi,

I'm an admin user using my email and a token to connect to Confluence. Everything did work up until two days ago and without any code changes, I started to get an error saying:

The calling user does not have permission to view the content.

Any thoughts on what might be the cause of this error?

- I can read the document I'm trying to update (on the UI) and even I get it through API calls.

- Python - https://atlassian-python-api.readthedocs.io/jira.html

Best,

Sam

[Fabio Racobaldo [Catworkx]]

Hi @Levinsam_com ,

welcome to the Atlassian community!

Please could you check if there are some edit restrictions on that page in confluence?

Fabio

[Levinsam_com]

Hi @Fabio Racobaldo [Catworkx], No, there is no restriction. "... who's logged in can view and edit this page."

Also, I can edit the page or write a comment from UI, however, it's not allowed from API calls. And this is for all pages.

I have a free plan. Are there any restrictions on how many calls I can make?

[Fabio Racobaldo [Catworkx]]

if it worked until some days ago it is not a limit of your plan. Please could you try to renew your token?

Fabio

[Levinsam_com]

Sure, I did change it and it's still the same. The same token works for Jira API but, not for Confluence. I can neither update a document, nor I can write a comment. However, I can get a list of documents.

[Levinsam_com]

@Fabio Racobaldo [Catworkx] now I'm not able to even get a list of docs from Confluence. Jira API still works.

[Fabio Racobaldo [Catworkx]]

it's a strange situation. 

[Levinsam_com]

Sorry, I can get the docs now. Still, no editing or commenting is allowed.

[Deepak Kumar]

Hi @Levinsam_com @Fabio Racobaldo [Catworkx] , I am also facing same, Issue 

Retrying atlassian.confluence.Confluence.get_all_pages_from_space in 2.0 seconds as it raised ApiPermissionError: The calling user does not have permission to view the content.
How can I resolve this as I am using it through python.

[Amina Belaroui]

Hello @Levinsam_com and @Fabio Racobaldo [Catworkx] any news regarding this issue please? I am facing the same error. Thanks in advance.

[Saad Shaikh]

Hi @Fabio Racobaldo [Catworkx] , facing the same issue here too. The api token itself does not seem to be enough and causing ApiPermission Error for some reason. The email and password based auth works. Using python confluence library.