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The administrator of the Confluence site has left the organization and no one else is an admin

Rob Poore
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August 11, 2020

We have the server version of Confluence and the admin account is not accessible. Is there anyway to create another admin so that we can edit accounts and add new users? 

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Joshua Sneed Contegix
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August 11, 2020

Hi Rob,

Check out this guide on how to Restore Passwords to Recover Admin User Rights by Atlassian. If you're using Confluence 6.5.0 or earlier, it is necessary to use the database method. Cheers!

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