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Templates in a Space not Working

Ed O_Sullivan April 29, 2025

Hi all!

Starting today, users in a Space are unable to load any templates when creating a new page. It just reloads the page with a blank, basic page template. This applies to stock templates, and the custom one they're trying to use. Users in other Spaces, however, appear unaffected.

Whilst I'm admin for our tenant, I'm not a Confluence user so have not touched anything and was just wondering if anyone has come across this before?

3 answers

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Vishalakshi Narayana Swamy
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 6, 2025

Hi Ed,

Thank you for reaching out to us.

For now we don't have any active incident impacting the space templates.

Therefore, for further troubleshooting of the issue, I have raised a support request on your behalf https://support.atlassian.com/requests/JST-1134524.

You will hear back from our support team shortly.

Best Regards,

Vishalakshi N 

2 votes
Lora Friedenthal
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April 29, 2025

We just noticed this as well. All the templates just reload with a blank page. 

1 vote
Koch, Marcel
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April 30, 2025

We've got the same problem in our Confluence space. Any solution yet?

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