Table of contents macro links not working in view mode. But works in edit mode

[Jaganathan.P]

This below confluence page table of contents macro links not working in view mode. During edit mode the navigation works. 

Tired multiple approaches like , changing the heading format and other but it does not help.

Please help on this . This affects our business. 

[Kristian Klima · Accepted solution]

Hi @Jaganathan.P and welcome to the Community.

A side note first - this is the public forum, so whatever you post can be seen by anyone on the internet. And while your link requires login, it's not something I'd necessarily share :) 

Advice here is to share screenshots with sensitive bits blurred/covered.

Now, to the actual issue. I could not replicate the behavior - and I've chosen a page with all sorts of macros and 3rd party plugins to test it.

So I'd investigate the following:

• Does this affect any page with a TOC macro?
• Does this happen in any browser?
• Does it happen when you open Confluence in the browser's Private mode and log in?
• Does it happen when you disable browser extensions / plug-ins? 
• Clearing the cache might help too.

[Barbara Szczesniak]

One additional thought, have you published the page?

Do you see the links in View mode, but they just don't work or are they not visible on the page?

Generally, only published content shows in View mode.

[Kristian Klima]

Good point @Barbara Szczesniak :) 

[Kristian Klima]

Actually, @Jaganathan.P , I was able to replicate the issue - by placing a heading inside a macro.

Just wanted to share the info as it might put you on the solution path.

[Jaganathan.P]

Thanks for your response @Kristian Klima . 
Yes, All the heading contents were under "Numbered Headings" Macro. After removing the Numbered heading macro, the issue is fixed. 

[Laura Blom]

I'm having the same problem. My ToC links aren't working unless I'm in Edit mode.
I use Headings in my page, but I don't know what the "Numbered Headings" macro is. Of course my headings are h tags, otherwise, they wouldn't show up in the Table of Contents. 

- Yes, this is happening in other pages with ToC. 
- This is happening in Chrome and Firefox. 
- It happens in Incognito mode on fresh cookies.

I had emojis in my headers, so I removed them, but that didn't make a difference.

I've been using Confluence forever and this is a new problem. It looks like a new bug was introduced when I enabled the new navigation a week or so ago.

[Lasse Kaiser]

Having the same problem and being inspired by Laura Blom's post, I turned off the "New navigation" feature for myself and now it works as expected, so it definitely has to do with this beta feature.

Then I turned on "New navigation" again and refreshed the page, expecting the link to become inactive, but it still worked. Good news - especially if it also works tomorrow ;-). 

[Rick Westbrock]

I am having the same problem for a couple of weeks now but had forgotten that I had only enabled New Navigation for myself. Disabling then re-enabling that fixed the problem for me too so kudos to @Laura Blom for mentioning that.

[Laura Blom]

Great thinking Lasse and Rick! Thanks, it worked for me too. 

[glen.oneil]

I found if I cut & paste directly from Word, not as plain text, trying to retain some of the 'headings' formatting, I got this error.  If I pasted as plain text without any formatting, then cleaned up the 'headings' it worked.  Just something to try for others experiencing this issue.

[Kristian Klima]

Transporting formatting from Word is, more often than not, source of pain.

A workaround is using Google Docs as an in-between in the copy-pasting process between Word and Confluence.

You win some, you lose some but the end result tends to be better.