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Still having migration problems, and I can't reply to my original question.

Joshua Rehm August 11, 2023

I opened this question. 

Dan marked the question as answered and now I can no longer reply. The text boxes are available to type, but there is no Post/Reply/OK button:

image.png

The articles linked by Dan are not related to my issue. The migration assistant is up-to-date as it was just installed by your application's plugin manager today.

Attempting to go to open a ticket at support.atlassian.com, also suggested by Dan, refers me back to this site.

Please provide further assistance with this is

- Josh

2 answers

1 accepted

0 votes
Answer accepted
Dan Breyen
Community Champion
August 11, 2023

(I didn't mark it as answered... Sorry)

Joshua Rehm August 15, 2023

I apologize, Dan. It looked like it was marked answered and I could not reply due to the Reply buttons not appearing, even when I clicked the text boxes. This was due to uBlock Origin and Greasemonkey addons in my browser.

Thank you for your assistance.

0 votes
Trudy Claspill
Community Champion
August 11, 2023

If you click in the Reply box you should then get the Reply button below it.

Screen Shot 2023-08-11 at 7.29.47 PM.png

 

With regard to opening a support case try using this link:

https://support.atlassian.com/contact/#/

That should take you to a page like this:

Screen Shot 2023-08-11 at 7.31.53 PM.png

Joshua Rehm August 15, 2023

Thank you. I was not getting a reply button. Disabling uBlock and Greasemonkey resolved that issue. Thank you.

 

This issue can be closed. I will update my current issue.

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DEPLOYMENT TYPE
SERVER
VERSION
6.3.1
TAGS
AUG Leaders

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