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Setup Site

Karsten Constantin
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September 2, 2020

After a new installation, I cannot access the setup site. No error message.

1 answer

0 votes
Diego
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 3, 2020

Hello @Karsten Constantin !

As I understand, your Confluence instance is not accessible after the installation has finished.

To better understand

The first thing you can do is to look into the logs generated by Confluence. Here we have more information about Confluence logs:

With this description in mind, I have a few questions:

  1. What shows in your browser when you try to access Confluence?
  2. What happens if you try to access Confluence in the Server itself (localhost)?
  3. Do you have any other application running in the server that runs Confluence?
  4. Did you install Confluence using the installer or was it a manual installation?
  5. Which version of Confluence are you trying to install?
  6. Do you have more than one Confluence instance running on the same server?

Accessing Confluence via localhost means that you will need to use a browser running on the server itself and then access Confluence with it. If you did not change the ports used by Confluence, you should be able to access it with localhost:8090. The 8090 is the default port for Confluence to run on.

 

Let us hear from you.

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