Screenshots are corrupted when pasting from paint.net into confluence using firefox 121 (but not edg

[Paul Gibbs]

I'm not sure where the issue is exactly, but I suspect its something to do with different standards of storing images in clipboards.

This started last week and I've never seen it before.

If you see the images, this is a screenshot of an Excel grid, taken using Win 11 snap tool (shift+win+s). I paste this into paint.net (5.0.12) Then select all and copy/paste into Confluence cloud using Firefox 121.0.1. The edges of the images are either shifted, or a line is added.

If I use paint instead of paint.net, it is ok.

If i use edge instead of Firefox, it is ok.

Saving the file as png and importing it and its ok.

Pasting from paint.net into powerpoint and its ok.

Any ideas what is causing this or how to fix it? I'm going to ask Firefox and paint.net help as well.

[Nikola Perisic]

Welcome to the community @Paul Gibbs !

Firefox is having issues with the Jira in UI sense and this is why you are seeing the different outcome. One of the examples is that also some users are not able to load their boards.

Most likely this is the issue with the Firefox browser itself.

BR,

Nikola

[Paul Gibbs]

Got a reply from paint.net forum: this is potentially a bug in either Firefox or Confluence, specifically due to different handling of DIB and DIBV5 formats from the clipboard.

see

https://forums.getpaint.net/topic/123169-copypaste-image-offset-three-pixels-when-pasted-into-paint-tool-sai/

and

https://forums.getpaint.net/topic/122848-pasting-dibv5-image/

[Nikola Perisic]

I see, I also added a tag for Atlassian, someone should be answering to this. This also might be an issue with the Confluence app itself since the cross browsing doesn't work pretty well with Jira as well on Firefox.