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Rich Filter not displaying correctly

David Drake
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 2, 2024

Having issues with Rich Filter controller not displaying correctly.  First controller displays fine, but any other controllers in other tabs display like this

Rich Filter issue.jpg

2 answers

1 vote
Evgenii
Community Champion
October 2, 2024

Hi, @David Drake 

Welcome to Atlassian Community!

It looks like browser problem. Some plugin, that blocks ads or works with content maybe?
Have you tried opening page in incognito mode, or in another alternative browser?

David Drake
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 2, 2024

Unfortunately it is the same results whether I run this in Edge or Chrome and I also tried it in Chrome incognito mode

 

Evgenii
Community Champion
October 2, 2024

Than, I think, the best solution is to ask vendor directly. Their support desk is located here:
https://appfire.atlassian.net/servicedesk/customer/portal/11/user/login?destination=portal%2F11

0 votes
Stierman-Verstrijden, Annette October 17, 2024

We are having the same issue. Please share answers if you find them and we will do the same.

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