Restricting except on Knowledge Base links in Portal

andrew_pass
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October 13, 2023

Hi, 

When adding knowledge base articles on the portal via categories, even when we set an except on the confluence page the link just pulls in any text until it hits the character count.

This makes it difficult for users to read the context of the page, is there anyway to resolve this or workaround?

Cheers,

Andy

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Brant Schroeder
Community Leader
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February 21, 2024

@andrew_pass There is no way to change this.  I would suggest creating a standard when you create the KB that you have an excerpt like you specified at the top of the page and have it meet the character limit.  That is what we do with our KBs and it works well.

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 12, 2024

@andrew_pass can you accept this answer to help others?

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