Restore a Deactivated Confluence Site

[mini163]

Hi All,

I created a personal confluence site a few years ago and have been using it for recording some personal thoughts. I use it not often it but when inspire comes I would open it. Today I login and it shows:

Confluence has been deactivated

Your Confluence Cloud subscription has been deactivated due to inactivity, and the data will be permanently deleted soon.
Please contact us immediately if you need assistance.

Request ID: ba811da43f7e43968eb73c08ed61d6c2

Thanks,

[Tansu Akdeniz]

Hi @mini163 

Please check out this page: Reactivate a subscription

If needed, please contact support via Atlassian Support portal. If it is inaccessible for you, please try submitting a ticket through this page instead: Atlassian Contact – Purchasing & Licensing

[mini163]

try  ,but this is personal  site ,can't reactive

[Tansu Akdeniz]

Please contact support with Request ID.

[mini163]

Request ID: ba811da43f7e43968eb73c08ed61d6c2

[Brandi Guess]

@mini163  this isnt Atlassian support so we cannot help you with the Request ID,

 you would need to go here: 

https://support.atlassian.com/