Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Reset/delete user specific plugin settings?

Sebastian Muesch
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 8, 2021

Hi there,

From time to time I have a problem, which is related to some plugin-settings, which are stored somewhere in the user-preferences. Sadly, I do not know, where are these user-specific plugin-settings are stored. So the only option was always to purge the user and create a new one. Uninstalling and purging table bandana and plugindata for all keys related to the plugin, I had no success.

Can anybody give me a hint where to search for the user specific settings of a plugin within the DB? 

 Thanks in advance

Kind regards

Sebastian

1 answer

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 8, 2021

Do not try to do this in the database, it's not designed to be used directly, and you would need to understand exactly how an app is storing its data, which could be in all sorts of different places.

You'll need to ask the app's vendors where they store the data (or us, some people here may have used it and had to go digging), but the best option swill actually to be deleting the settings for the user before you delete or disable the user.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
TAGS
AUG Leaders

Atlassian Community Events