Request for Deletion of Atlassian Site (soomgo-team-ij53eq3t.atlassian.net)

[max.kim]

Hello Atlassian Support Team,

We would like to request the deletion of the following Atlassian site:

• Site URL: https://soomgo-team-ij53eq3t.atlassian.net

We attempted to delete the site through the admin console; however, the deletion option is either unavailable or the process does not complete successfully.

We kindly ask for your assistance with the following:

1. Please confirm whether there are any blockers preventing the deletion (e.g., active subscriptions, linked products, billing issues, etc.).

2. If necessary, please proceed with the deletion on your end.

3. Please confirm that all associated data will be permanently removed in accordance with Atlassian’s data retention policies.

Kindly let us know if any additional verification or information is required to proceed.

Thank you for your support.

[Trudy Claspill]

Hello @max.kim 

Welcome to the Atlassian community.

This is a user community where, mostly, users of the Atlassian products help each other solve problems. We don't have access to your site or any over-arching administrative access to the entire Atlassian Cloud.

But I did flag your post here to raise it to the attention of Atlassian Team members. They should be back to you within 2 business days.

[max.kim]

Thank you, Trudy.

[Vishalakshi Narayana Swamy]

Hi @max.kim

Greetings!!
Welcome to Atlassian community!!

I understand that you want to delete the mentioned site.

For this activity, you can raise a support ticket directly here https://www.atlassian.com/company/contact/purchasing-licensing#/ even if you are on free plan and our billing team will assist you with the same.

Hope this helps!!

Best Regards,

Vishalakshi Narayanaswamy

[max.kim]

Thank you for your assistance. I will reach out to the billing team as suggested.