Reply on my previus question regarding Confluence admin and space admin

[Malin Bäckebo]

I have a question on going but it´s not possible to reply on the answers I get. Do you have a bug or what am I doing wrong? Nothing happens when I press "Reply".

We have no admin, he have left the company and did not hand over the admin role to someone else.

@Alex Laycy and @David Studer

[Max Foerster - K15t · Accepted solution]

Hi @Malin Bäckebo ,

this is very simple as you're using the cloud product. If you have no other site admin around, please open a support ticket with Atlassian. This is also recommended in the documentation:

Cannot Access Site Admin Account

After that, the admin is able to recover the space permissions, make himself a space admin and edit the space permissions. And that's how it's done:

Manage and recover space admin permissions

Best, Max