I made a dumb mistake (tired and click-happy) when updating the Entra SSO config for Atlassian, and now we can't access any Atlassian product. Obviously can't raise a support ticket if I can't long in via SSO - we don't have a break glass login recorded, and recovery links to my email are not being received (not quarantined or bounced that I can see), so I'm guessing that email addresses for my organisation are being suppressed due to emails being bounced. I'm posting this from a personal account - if anyone from Atlassian can respond and help me get a recovery link to the billing contact address on our account I'd be very grateful. I need to get back in to update SAML certificate details for SSO to work again.
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