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Reactivate account

Michael
May 29, 2026

Good day,

I didn't check my mail for a while and back in March I was warned that my account would be desactivated, since it was not consulted.

How can I reactivate the account as I have valuable archives saved there ?

Thank

1 answer

0 votes
Mikael Sandberg
Community Champion
May 29, 2026

Hi ,

Welcome to Atlassian Community! 

I have notified the support team that is on here and they will reach out to you within 2 business days. 

Once a site is deactivated the retention period is 60 days before data is permanently deleted, so it may not be possible to restore your instance. You can learn more about it in this KB.

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