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Imported Confluence Space Not Visible After "Successful" Import

Moritz Semmer February 18, 2025

 

Hey everyone,

I exported a space from my old Confluence Cloud account (which I no longer have access to) and tried importing it into my new Confluence Cloud account. The import message says it was successful, but I can't see the space anywhere.

When I try importing it again, I get an error saying a space with this name already exists. I suspect it might be a permissions issue, but I don’t know how to fix it.

This space is really important to me—how can I make it visible or properly reimport it? Any help would be greatly appreciated! 🙏

3 answers

3 accepted

2 votes
Answer accepted
Ollie Guan
Community Champion
February 18, 2025

Hi @Moritz Semmer ,

Learn what to do when your spaces and pages are not appearing in Confluence Cloud after a migration.

https://confluence.atlassian.com/migrationkb/space-and-pages-are-missing-after-migration-1108487658.html

0 votes
Answer accepted
Moritz Semmer February 18, 2025

Hey all 

i got it.

I wasnt able to see the space in my space manager, so i went to mission control, scrolled down to "Content management" and found the space under activities, I clicked the link and was able to force access with admin key.

thx for the help @Sebastian Krzewiński @Ollie Guan 

0 votes
Answer accepted
Sebastian Krzewiński
Community Champion
February 18, 2025

Hi @Moritz Semmer 

 

Please try find your space here <your_site>/wiki/admin/space-manager

 

Regards,

Seba

Moritz Semmer February 18, 2025 edited

Hi Seba, i accessed the site, but i cant see the space there...

its weird in the mission control area it says i have 4 spaces, but if i go to the space manager i only see 3 and not the one that i imported

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