Profile and visibility

[heba_ibrahim]

Hello Team,

 We had a client request to change our full names with the company domain, and while trying to do this, we encountered an error stating that this is completely managed by the admin and that the local IT didn't have access to the site as it is a client tool. Would you be able to support us with this?

[heba_ibrahim]

the problem is that we don't know who is the admin. 

[marc -Collabello--Phase Locked-]

Hi @heba_ibrahim ,

The first step is to find out who is your Confluence admin. Contact them first.  If they can't solve the problem, contact Atlassian support.