Problem with links to pages in Refined: “We couldn’t find what you’re looking for”

[Slimane Belgharbi]

Hi everyone,

I’m running into an issue with our Refined site (Confluence Cloud):

• On the homepage I use a module where you can display links to pages from a space via Page ID .

• The links are displayed correctly on the homepage.

• But whenever I click on one of those links, I get the following error:

“We couldn’t find what you’re looking for. We looked everywhere, but it doesn’t exist.”

Things I have already tried:

• Verified that the page exists in Confluence → it works fine there.

• Manually adjusted the URL to the Refined version → still not working.

• Removed the module and re-added it with the correct IDs.

Has anyone experienced this before? Do I need to configure something in Site Builder (spaces, site mapping, or permissions) to make sure these links resolve correctly? Any tips would be greatly appreciated!

All the other links on our website work perfectly.

Thanks in advance.

[Tomislav Tobijas]

Hey @Slimane Belgharbi ,

What you can also do is maybe try to reach the Refined support team directly: https://marketplace.atlassian.com/apps/1221322/refined-sites-for-confluence-intranets-documentation-kbs?hosting=cloud&tab=support

I'm not sure if they have their representatives here on Forums, but they are usually quite responsive if you submit a ticket via their help center (linked above).

Cheers,
Tobi

[Mia Tamm _Simpleasyty_]

Hi @Slimane Belgharbi,

Yes, this usually happens when the space isn’t mapped in Site Builder, so Refined doesn’t “know” where to route the page ID.

Try going to Site Builder → Spaces & content → Add mapping, and make sure the space that contains those pages is explicitly mapped to a category/site (even if you’re not using navigation from that space).

Once the space is mapped, the page ID links should start resolving correctly in Refined.

Hope that helps.

— Mia Tamm from Simpleasyty