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Problem with access after login

Konstantin Ignatyev
I'm New Here
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February 21, 2018

image.png

 

After login the user sees the picture below

1 answer

0 votes
Suren Raj
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 28, 2018

Hi, Konstantin.

Could you let me know if this issue is happening in all browsers? Could you test it on other browsers and let me know the results?

Also, can you please request the users to try to

  1. Log in using incognito/private browsing mode.
  2. Clearing the browser's cache and cookies and trying once again.
  3. Manual delete all Atlassian cookies in the browser and try once again.

  4. If the error persists, please disable the Third-party Cookies, enable it, and try to log in again.

  5. Finally, if all of the above fails, try adding these addresses to Trusted Sites:

    https://*.atlassian.com
    https://*.atlassian.net *
    https://*.jira.com *
    https://*.atlassian.io
    https://ajax.googleapis.com
    https://cdnjs.cloudflare.com

     

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