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Problem with YouTrack Integration plug-in

Steve Burdette
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April 27, 2016

I have YouTrack 6.5 (build 17057), Confluence evaluation version 5.9.7, and YouTrack integration plug-in version 1.7.0.10 installed.  I'm getting the following error when configuring the YouTrack integration plug-in: "Cannot login to the specified YouTrack instance with credentials you provided."  My YouTrack server address is https://youtrack.mydomain.com and I'm using https://youtrack.mydomain.com/rest as the YouTrack server REST address.  I can successfully issue the following GET command in a browser to see YouTrack issues: https://youtrack.mydomain.com/rest/issue and can manually log in to YouTrack with the user/password combination. 

3 answers

0 votes
Egor Malyshev December 1, 2016

1.7.0.16+ fixes that

Deleted user September 14, 2018

Can't make it work here on 6.11.x. No logs on Youtrack & Confluence.

 

I can login on Youtrack without problems, I use this as conf :

REST URL : https://youtrack.blah.com/rest/

user: myUser

pass: myPass

Link base : Empty (seems there already a value for it, it be kept by default)

 

If someone has any clues It would be appreciated. Thanks !

Egor Malyshev September 17, 2018

What about SSL checks options?

Deleted user October 5, 2018

enabled or disabled, same results.

0 votes
ФагимС
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November 16, 2016

Same problem and we publish some suggestions :

YouTrack Integration - Поддержка альтернативной ссылки для вывода на странице

It's in Russian

Resume: 

1) add "In page URL" which can be another than server url that plugin uses to integrate with - so you can have HTTP at backend and HTTPS for users

2) (if it is cause of problem) add checkbox to force non-trusted https connections

0 votes
Steve Burdette
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 28, 2016

A few more details on this issue:

  • I am able to successfully log into YouTrack through Internet Explorer on the Confluence server.
  • I imported our group's standard security certificate into the Confluence JVM cacerts file and restarted the Confluence service.  This did not resolve the issue.  

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