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Problem open Excel, Word...

Jürgen Haslinger
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November 9, 2022

I'm using confluence 7.5.1 - when I try to open an Excel, Word... I get the message that the Companion App should be installed. However, this is already installed. Various security questions have been activated. Confluence is accessed via https using VPN. Could ports be to blame - if so which ones would need to be opened here? Request for info - thank you

1 answer

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Fabio Racobaldo _Herzum_
Community Champion
November 17, 2022

Hi @Jürgen Haslinger ,

welcome to the Atlassian community!

Please take a look to the following guide https://confluence.atlassian.com/doc/install-atlassian-companion-992678880.html in order to check if you installed companion in a right way.

Fabio

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