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Problem changint encoding

newspi June 5, 2018

Hi,

In the latest versión of Confluence, i change the encoding type to UTF-16. and save the configuration page.

In this moment, all don't work, i can't login, i can't change anything.

Is possible return to UTF-8 in any config file o table of the DB?

I use Confluence, self-hosted.

Thanks in advance

3 answers

1 accepted

1 vote
Answer accepted
newspi June 6, 2018

Hi Shannon, i don't change te database encoding. I changhe un the main configuration page. In the edit box.

I need recreate the db for this change?

I think is a configuration file, i don't know.

Thsbks for the help.

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 7, 2018

Jordi,

You can try this:

  1. Backup Confluence database
  2. Stop Confluence
  3. Run this query: 
    update bandana
    set bandanavalue = replace(bandanavalue, 'UTF-16', 'UTF-8')
    where bandanakey = 'atlassian.confluence.settings';
  4. Start Confluence

Can you give that a try and let us know if you have any trouble?

Shannon

0 votes
newspi June 7, 2018

WoW, works greats!

Thanks Shannon!

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 8, 2018

Jordi,

You're welcome!

Take care.

Regards,

Shannon

0 votes
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 6, 2018

Jordi,

Confluence encoding needs to be UTF-8.

You can change back in the database following this article:

If you have any trouble let us know your database version.

Thank you!

Shannon

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