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Please restore my recently deleted project

DerekM1991
April 25, 2026

Hello, my jira project was recently deleted. can someone from Atlassian please restore it and all tickets that were included? It says that it was deleted due to inactivity but I believe that I logged on not very long before the deletion happened. https://odin-asset-manager.atlassian.net/

1 answer

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Trudy Claspill
Community Champion
April 25, 2026

Hello @DerekM1991 

Welcome to the Atlassian community.

When was the last time you successfully accessed the data?

When did you receive the notice that you subscription was deactivated?

Have you tried the following?

Go to https://admin.atlassian.com/billing

Select your billing account.

Select Subscriptions.

Click on the Inactive tab.

Do you see Jira there, with a Reactivate button?

After deactivation Atlassian keeps the data for a limited time. If has been to long, you might be able to reactivate the subscription but without being able to recover the data. 

If you want to get an authoritative answer you'll have to contact Atlassian directly. You can do that through the following page.

https://www.atlassian.com/company/contact/purchasing-licensing#/

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