Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Please reactivate my JIRA accunt

anurekha_M
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 20, 2026

pmgasia.attlassian.net - please reactivate this account

1 answer

2 votes
Trudy Claspill
Community Champion
April 20, 2026

Hello @anurekha_M 

Welcome to the Atlassian community.

We are a community of users of the product. We have no access to your account or subscription.

Your post tags indicate you are or were using a Premium subscription. Is that accurate?

How do you know your subscription was deactivated?

Have you gone through the Billing Admin pages to check the subscription status?

https://support.atlassian.com/subscriptions-and-billing/docs/manage-subscriptions-and-bills-for-atlassian-cloud-products/

How did your subscription get deactivated? Paid subscriptions are typically deactivated only if there is a billing problem. The Billing Admins/contacts should've been contacted if that is the case. Have you checked with those people?

You can also contact the Billing, Licensing, and Pricing Support team through the following page to get more information.

https://www.atlassian.com/company/contact/purchasing-licensing#/

Good luck!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events