Permission denied server.xml

[Steve Boydon]

Hi

I have just upgraded to server 7.6. on my Linux box.

The start.confluence.sh batchfile is throwing access denied errors to server.xml and other files and folders. I have done a chown - R to assign all folders to confluence user and all chmod 755 to change the rights.

To run Confluence in the foreground, start the server with start-confluence.sh -fg
executing using dedicated user: confluence
If you encounter issues starting up Confluence, please see the Installation guide at http://confluence.atlassian.com/display/DOC/Confluence+Ins
tallation+Guide

error as below 

===============================================================
Server startup logs are located in /opt/atlassian/confluence/logs/catalina.out
---------------------------------------------------------------------------
Using Java: /opt/atlassian/confluence/jre//bin/java
log4j:ERROR setFile(null,true) call failed.
java.io.FileNotFoundException: /opt/atlassian/confluence/logs/synchrony-proxy-watchdog.log (Permission denied)
       at java.base/java.io.FileOutputStream.open0(Native Method)
       at java.base/java.io.FileOutputStream.open(Unknown Source)
       at java.base/java.io.FileOutputStream.<init>(Unknown Source)
       at java.base/java.io.FileOutputStream.<init>(Unknown Source)
       at org.apache.log4j.FileAppender.setFile(FileAppender.java:294)
       at org.apache.log4j.RollingFileAppender.setFile(RollingFileAppender.java:207)
       at org.apache.log4j.FileAppender.activateOptions(FileAppender.java:165)
       at com.atlassian.confluence.bootstrap.SynchronyProxyWatchdog.addLogFileAppender(SynchronyProxyWatchdog.java:106)
       at com.atlassian.confluence.bootstrap.SynchronyProxyWatchdog.main(SynchronyProxyWatchdog.java:47)
/opt/atlassian/confluence/conf/server.xml (Permission denied)
/opt/atlassian/confluence/conf/server.xml (Permission denied)
2020-08-11 10:01:47,446 INFO [main] [atlassian.confluence.bootstrap.SynchronyProxyWatchdog] The Confluence context path is empty. No further ac
tion is required.
---------------------------------------------------------------------------
Using CATALINA_BASE:   /opt/atlassian/confluence
Using CATALINA_HOME:   /opt/atlassian/confluence
Using CATALINA_TMPDIR: /opt/atlassian/confluence/temp
Using JRE_HOME:        /opt/atlassian/confluence/jre/
Using CLASSPATH:       /opt/atlassian/confluence/bin/bootstrap.jar:/opt/atlassian/confluence/bin/tomcat-juli.jar
Using CATALINA_PID:    /opt/atlassian/confluence/work/catalina.pid
touch: cannot touch '/opt/atlassian/confluence/logs/catalina.out': Permission denied
./catalina.sh: 471: ./catalina.sh: cannot create /opt/atlassian/confluence/logs/catalina.out: Permission denied
root@ip-xxxxxxxxxx:/opt/atlassian/confluence/bin#

=====================================================

Confluence on a ls -a is showing as the owner and also having rights.

Are their any other rights needed apart from /opt/atlassian and /var/atlassian folders.,

Catalina.out is showing no output for current commands.

Concern is that you do an upgrade and it never quite works

Regards

Steve

[Joshua Sneed Contegix]

Hi Steve,

The error is showing that the confluence user does not have ownership of the Confluence installation directory (/opt/atlassian/confluence/..) per the 'permission denied' and 'cannot create' errors. If directory ownership is not a problem, look into the extra slash in the java path (/opt/atlassian/confluence/jre//bin/java). it may be causing a problem. Cheers!