Pasting links to Jira & Confluence is broken as of today (July 16th 2025)

[Karen West]

As of today pasting links to Jira and Confluence into Confluence Cloud is broken. Previously it would paste a smart inline link. Today nothing seems to happen and then several minutes later a Jira Legacy card appears instead. 

If I edit a page that had smart inline links to Jira or Confluence yesterday, today they're just linked URLs.

The only way I can add links to Jira is to copy an existing URL link (from before this madness) and then edit it.

What's going on?

[Karen West · Accepted solution]

Pasted smart inline links from Confluence & Jira in Confluence are now working as expected for me. Existing content created before today is showing some links as URLs. I don't have the time to fix these individually, so I hope they all revert to smart inline links.

I hope it's fixed for everyone.

[Emmanuel Jose]

Just checked now, and seeing the same. Most links are back to smart links, but there are some we'll have to manually re-add.

[Kenneth Giorno]

I similarly am experiencing users seeing links to Jira issues that they have access to view resolve to regular URLs rather than smart links or inline cards. I can still force the URL to Inline to display as a smart link, but if they're left as URLs they do not automatically go to smart links.

I've tried clearing cache/using a different browser, I've ensured I have the appropriate permissions, and I've ensured my display preferences are set to view the links as smart links. No dice on all three. Appears to be a genuine issue, but would be great to get a confirmation from the Atlassian team.

[Emmanuel Jose]

Our team is also experiencing the same issues that Karen and Kenneth presented. We tried using the command + K shortcut, changing the URL type, and looking up page titles to insert links, but all links are rendering as URL text.

[Alex Wozniak]

Our team is also experiencing the same issues.

[Karen West]

Thanks @Emmanuel Jose, @Alex Wozniak and @[deleted]

I am relieved to hear it's not just me! Now over to Atlassian for a solution please.