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Page set with 'No restrictions'

Pikk_Phengsykeo May 18, 2022

I've shared a public link to my page but when my Jira users try to access it, they are getting the message 'You've stumbled on a restricted space'. Any other permissions I may have missed? 

3 answers

2 votes
Brant Schroeder
Community Champion
May 18, 2022

@Pikk_Phengsykeo  https://support.atlassian.com/confluence-cloud/docs/share-content-externally-with-public-links/ When enabling public links you need to make sure that the parent pages do not have any page restrictions or those will be enforced on the page when viewed as a public link.   From the documentation linked above The public link cannot be enabled if the page or parent page has existing view restrictions.

Pikk_Phengsykeo May 19, 2022

Thank you Brant for your response. The parent page is set to unrestricted, I got it to work after unrestricting my personal space to be public. Again, thanks for your feedback.

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2 votes
Mikael Sandberg
Community Champion
May 18, 2022

You have to check if a parent page has the view restriction set, and also make sure that your Jira users have access to the space. 

0 votes
Pikk_Phengsykeo May 19, 2022

Thank you Mikael for your response. The parent page is set to unrestricted, I got it to work after unrestricting my personal space to be public. Thanks for your feedback.

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