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Page conversion issue - Some pages will not convert to the new editor

Naomie
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July 22, 2025

For some reason, some pages in our Confluence won't convert to the new editor. I tried to check the components, name of images etc and previously converted pages contain all the elements in the pages that are not convertible, so I don't think it's an issue of components. 

Anybody has this issue? I don't really know how to fix it and it's been weeks.

I found another thread with the same issue but the fixes don't work for me2025-07-22_16-41-57.png

3 answers

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1 vote
Answer accepted
Tomislav Tobijas
Community Champion
July 23, 2025

If nothing works, you can always reach out to Atlassian Support. The team usually handles stuff pretty quickly and can probably check out backend content to see if there's any additional info on why pages cannot be converted to new editor 👀

Naomie
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July 23, 2025

Great thanks I will do that :)

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0 votes
Brant Schroeder
Community Champion
July 23, 2025

@Naomie Welcome to the Atlassian community

Have you taken a look at the page?  I usually see this when there is a macro or other issue in the pages construction.  Have you made sure that a legacy marco is not on the page?

0 votes
A A Ron Geister [Trundl]
Community Champion
July 22, 2025

@Naomie 

Do you know if your Confluence is been migrated from data center to cloud?

 

Naomie
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July 23, 2025

Yep it has been and some pages have been converted with no issues but I don't know why some won't. It's not the majority but still.

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