Page content removed

[Rebecca Justice]

Hello! anyone ever seen this issue?

I was working on a page "Project Management", spent many hours on it and published it multiple times. 

However, I closed out of the browser, went back in and the page content is simply gone. 

There was no page history. I looked in drafts, not there, tried to create a new page to see if drafts would appear. Looked in my cookies, nothing. thoughts?

[Rebecca Justice]

I resolved the issue, the solution is to click publish, then select "publish with version comments". The issue previously was the versions were not saving by clicking on the "Publish" button.

[Hamza Chundrigar]

Hi @Rebecca Justice 

This knowledge base article might be useful to you:

• Recover a Page After a Failed Save Attempt or System Crash

If you need further assistance with recovering a page, you may contact Atlassian Support and provide the information about the page to see if the unpublished content can be recovered.

> https://support.atlassian.com/contact/

[Rebecca Justice]

thanks, I tried that, but unsuccessful. I spent another three hours rebuilding it.  It occurred again. This time I saw it happen. I select "publish" and all of the karma apps were removed. I was selecting publish every 5 minutes. However, every version was except for 3 hours prior.