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PDF Space Export Stuck at 20 seconds left

Jakob Schindler-Scholz
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July 18, 2023

Whenever I try to export a certain space (happens both when exporting the complete space or only selected pages, regardless of the number of pages - happens with 5 as well as with 100), the export starts, but when the ETA ist 20 seconds, the export gets stuck. Depending on the number of pages the percentage where it gets stuck is between 90% and 97%.

HTML Export is working, but I have no option to export to Word, so there is no workaround for this. Please help.

1 answer

0 votes
Dan Breyen
Community Champion
July 18, 2023

Hi Jakob.  I found these on Atlassian's Jira site (jira.atlassian.com) CONFCLOUD-75912

CONFCLOUD-5055 CONFCLOUD-69815

They're look very similar to your issue.  I would suggest voting for and watching them.  If you need a resolution sooner, maybe contact support (support.atlassian.com, click 'Contact' link in upper right) to see if they maybe have some workarounds for you.

Jakob Schindler-Scholz
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 20, 2023

Hi Dan,

No, that'Äs not the same issue. In my case the export gets stuck without error, even when I try a full export. Happens also with selected pages.

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