PDF Exports not Working

[Madson Lima Pinto]

Any confluence page when Exporting to PDF is not working. It freezes.

[Dan Breyen · Accepted solution]

Hi @Madson Lima Pinto welcome to the community.  I'm able to Export PDFs on my Confluence page, and I checked the Atlassian Status Page and there aren't any reported issues.

Does this happen for all of your users?  Have you tried a different browser or different PC?  Does it still happen that way?  Just exploring a bunch of troubleshooting options, have you tried rebooting your PC?

Is there anything consistent about the pages you're trying to export?  If you create a new page with just a few words on it, does that export?

I don't see any existing Jira tickets (jira.atlassian.com) open for reported issues.  

I see you have the free license, otherwise I'd suggest if you went through all those steps to contact support.  Maybe some others have some more things to try.

[Madson Lima Pinto]

Thank's Dan.

Looks like wiping out those cookies and browser data did the trick.

[Timothy Morrow]

That does not work for us; Confluence Cloud PDF export still exports the Info, Warning, Note panels, but not their content.