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Our Atlassian Cloud (Confluence) service has been unavailable off and on for several days, and attempting to login to raise a support ticket also fails.

Our Atlassian Cloud (Confluence) service has been unavailable off and on for several days, and attempting to login to raise a support ticket also fails.

3 answers

1 vote

Could you explain "attempting to log in to raise a support ticket fails"?

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0 votes

So going to support.atlassian.com and raising a support request is failing for you?

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0 votes

To access our Confluence Wiki I use my work email address, but I wasn't able to log in through the support ticket pages using that address.

I have since created a separate personal Atlassian account and have successfully raised a ticket using that.

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