Not able to login after upgrading from 3.2 to 3.5.1

[Chandan kumar]

I did the upgrade from confluence 3.2-std to 3.5-std. After following all recommended steps for upgrade including mysql InnoDb changes and password changes the upgrade went fine. However, now when I try to login as admin. After entering the password it again comes back to login screen. I believe its not even going to authentication phase as I am not getting any login failed kind of error.

I did try to reset the admin password to admin using the steps but nothing seems to work. Everything was working before upgrade.

I am following below steps for upgrade. I am using centos 5.

Shutdown the confluence.

Take backup of the confluence data directory and the mysql dump.

tar -czvf confluence-data.tar.gz /usr/local/confluence-data/*

###backup: #

mysqldump -umyname -p confluence > confluence_dump.sql

##restore:#

mysql -umyname -p confluence < confluence_dump.sql

### Find and replace MyISAM to InnoDb in the mysql dump script and save as confluence_dump_innodb.sql

## goto shell

mysql -umedaccess -p confluence < confluence_dump_innodb.sql

Change the mysql setting.

mysqld

......

transaction-isolation=READ-COMMITTED

.......

service mysqld restart

Update the license key if it has expired. To check it Confluence Admin -> license status

Download confluence 3.5 standalone zip file unzip it.

Change the data directory in file /usr/local/confluence/confluence/WEB-INF/classes/confluence-init.properties

confluence.home = /usr/local/confluence-data

Copy the osuser.xml file from previous installation to /usr/local/confluence/confluence/WEB-INF/classes.

chown -R confluence.confluence /usr/local/confluence

Start confluence.

[Chandan kumar · Accepted solution]

It turned out to be Browser issue and cleaned everything and tried it worked.

[hsuhailah]

How about try to access Confluence from another browser and login again. Just to isolate if it could be due to session issue.

[Chandan kumar]

Well it works on Chrome and firefox is giving issues.

[Chandan kumar]

I cleaned up browser stuff and its working on firefox too. Thanks

[Harry Chan]

Hi, can you see if there are any errors/warnings in the logs? Are you using LDAP or local users? The way that LDAP users login has definitely changed.

Make sure you have followed all the steps in https://confluence.atlassian.com/display/DOC/Confluence+3.5+Upgrade+Notes and any other previous upgrade notes from 3.5 to 3.2.

[Chandan kumar]

No I am not using any LDAP. Moreover, Interesting fact is my upgrade from 3.2 to 3.5 worked on my test environment after fixing the mysql issues. And when I tried it on live system I ended up with this new problem. So now I am again doing a complete upgrade on test environment before I try it on the live once again.