Not able to find sysadmin account in confluence.

[xavier]

We have migrated Confluence from Jira cloud to On premise Server. After we migrated we are not able to find the sysadmin account which needed for system activities. we have also tried creating on account not able to provide the system admin roles. If any one know kindly assist.  

[Nic Brough -Adaptavist-]

A Cloud download includes a sysadmin account which you should be able to log straight into with a password of sysadmin.

If this has failed, then you'll need to reset it - see https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html

[Dave Theodore [Coyote Creek Consulting]]

Atlassian describes how this works in their docs.