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Not able to IMPORT into confluence

Muhammad Daniyal
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December 9, 2025

When I try to import Word documents and their artifacts (body text and images), nothing appears but the file name as title in Confluence. 

2 answers

0 votes
Dan Breyen
Community Champion
December 12, 2025

Hi @Muhammad Daniyal welcome to the community.  I found CONFCLOUD-76949 CONFCLOUD-82098 CONFCLOUD-79621 which look like issues with importing Word Documents into Confluence.  There may be a few others as well.  If these look like your issue, feel free to vote for and watch them for future updates.

Muhammad Daniyal
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 12, 2025

Thanks @Dan Breyen for sharing the information. 79621 concludes the issue I am facing but currently, there is no known workaround for this behavior. I will keep checking this bug ticket for workaround. 

0 votes
Trudy Claspill
Community Champion
December 9, 2025

Hello @Muhammad Daniyal 

Welcome to the Atlassian community.

What are the exact steps you are executing to try to import the Word document contents?

What version of Word was used to generate the document?

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