None of the Pie-chart Macros are getting inserted

[P_ Nandhakumar]

Hi Team,

I'm using Confluence cloud version and trying to add a pie chart using macro. While I'm doing it, its giving me an error as below. Please assist me with this. Thanks in advance. 

Error Message : " Error rendering macro 'gadget' : Error rendering gadget [ https://edunav.atlassian.net/rest/gadgets/1.0/g/com.atlassian.jira.ext.charting:workloadpie-gadget/com/atlassian/jira/ext/charting/gadget/workloadpie-gadget.xml ] "

[Tomislav Tobijas _Koios_]

Hey @P_ Nandhakumar ,

I'd suggest reaching out to Atlassian Support related to this as they can probably assist you better here and see what might be the root issue.

I believe that if you're Org admin, you could give them access to your data/instance to analyze this in detail; or, at least, to point you in the direction on how to retrieve additional info such as app or network logs to debug this.

Cheers,
Tobi